Terms of Service

Agreement

These Terms of Service (“Terms”) apply when you access or use Cartrize websites, browser extensions, APIs, dashboards, documentation, updates, and related services we offer (collectively, the “Services”). By registering, subscribing, downloading or using software we provide, clicking an acceptance button, or continuing to access the Services after notice of updates, you agree to these Terms. If you use the Services on behalf of a company or other entity, you represent that you have authority to bind that entity.

Our Privacy Policy explains how we collect and handle personal information and supplements these Terms.

Eligibility

You must be able to contract in your jurisdiction and meet any minimum age imposed by law or by our onboarding flows for online accounts (often eighteen).

Accounts

• Provide accurate information and update it where we ask.
• Maintain the confidentiality of credentials, tokens, API keys, OAuth sessions, bearer secrets, and other access methods we issue.
• Tell us promptly about suspected unauthorized use through our Contact sales page (include “Security” in your message).

Fees and billing

Paid features are offered at the prices shown at purchase, plus applicable taxes when we collect them. Renewals, invoices, payment methods, and subscription management may be processed by third-party payment partners (for example Stripe) under their terms in addition to ours. Unless binding consumer law requires otherwise, fees are generally non-refundable after the paid period begins.

Your data and licence to us

You retain rights you already have in information and material you submit or generate through the Services (“Customer Data”), subject to third-party rights in underlying listings or sites you choose to capture.

You grant Cartrize a worldwide, non-exclusive licence to host, store, reproduce, encrypt, back up, process, analyze, display, transmit to subprocessors, generate outputs you request (including through automated or AI-assisted features), operate security and abuse prevention, comply with law, enforce these Terms, and otherwise provide and improve the Services in line with our Privacy Policy.

If Customer Data includes personal information about people other than you, you are responsible for lawful collection and any notices or permissions required between you and those individuals or your organization.

Acceptable use

You agree not to:

• Use the Services to violate law or materially harm others.
• Attempt unauthorized access to our systems or other users’ accounts.
• Probe, scrape, overwhelm, tamper with, or disrupt the Services beyond ordinary product use—including introducing malware or bypassing quotas or controls we impose.
• Misrepresent your identity, interfere with metering or billing, or resell administrative access contrary to licences we expressly grant.
• Use the extension or APIs to circumvent technical or contractual restrictions published by Cartrize.

We may suspend or terminate accounts that materially breach these rules, subject to remedies required by mandatory law for consumers.

You are separately responsible for honouring copyrights, licences, site terms, secrecy duties, tenancy rules, and similar obligations that attach to third-party webpages you voluntarily capture—we provide tooling; you choose what to ingest.

Intellectual property; feedback

Cartrize retains all rights in the Services—including software, workflows, UX, aggregated non-identifying metrics, trademarks, logos, and documentation—other than licences expressly granted here. Feedback you provide may be implemented without confidentiality or royalty to you, except where statutes prohibit waiver of attribution or remuneration.

To report suspected copyright infringement in material we host, email the details indicated on our Contact page with your contact information, the work infringed, the location of the disputed material, and a declaration of good faith and accuracy acceptable under processes like the Digital Millennium Copyright Act framework.

Third-party sites

The Services may help you summarize or organize information originating on third-party sites. Cartrize does not endorse and is not responsible for those sites. Beta or preview features may be incomplete—use them at your own discretion.

Disclaimers

THE SERVICES, INCLUDING AUTOMATED OR AI GENERATED CONTENT, ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT, EXCEPT WHERE PROHIBITED BY LAW. WE DO NOT WARRANT UNINTERRUPTED OR ERROR FREE OPERATION. YOU SHOULD INDEPENDENTLY VERIFY ANY DATA BEFORE FINANCIAL, LEGAL, OR HEALTH RELATED DECISIONS.

Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, CARTRIZE AND ITS AFFILIATES, DIRECTORS, EMPLOYEES AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT INCIDENTAL SPECIAL CONSEQUENTIAL EXEMPLARY OR PUNITIVE DAMAGES OR FOR LOSS OF PROFITS REVENUES GOODWILL OR DATA EVEN IF FORESEEABLE. OUR AGGREGATE LIABILITY FOR CLAIMS RELATED TO THESE TERMS OR THE SERVICES WILL NOT EXCEED THE GREATER OF (I) WHAT YOU PAID US FOR THE SERVICES IN THE TWELVE MONTHS BEFORE THE DATE THE CLAIM AROSE, OR (II) TWO HUNDRED US DOLLARS—EXCEPT WHERE LIMITATION IS FORBIDDEN (FOR INTENTIONAL MISCONDUCT PERSONAL INJURY OR LAW THAT CANNOT LEGALLY WAIVE LIABILITY).

Some jurisdictions do not allow exclusions or caps above—we honour greater mandatory protections in those places only.

Indemnity

You indemnify and hold harmless Cartrize and its subprocessors assisting the Services—to the fullest extent permissible—from third-party claims and costs—including reasonable attorneys’ fees—based on misuse of Customer Data or violation of laws or third-party obligations resulting from content you capture or configurations you intentionally apply, excluding claims that arise solely from our uncured breach of these Terms unrelated to your materials.

Duration; suspension

These Terms continue until terminated. Either party may end free access by ceasing use. We may suspend or terminate access—including after notice when practical—to address risk, lawful requests, unpaid fees beyond grace periods, or breaches of Acceptable Use, subject to required consumer cure rights.

Export controls; sanctions

You certify you will not use or export any part of the Services in breach of applicable sanctions or export restrictions. Access may be blocked for parties or jurisdictions we must exclude for compliance reasons.

Governing law; disputes

Unless overriding consumer rules where you reside require otherwise, substantive laws of the State of Delaware, United States, govern these Terms, excluding conflicts rules and the Uniform Computer Information Transactions Act. Subject to compulsory local venue rules that apply to you personally, disputes will be resolved in competent courts in Wilmington, Delaware—or in your habitual residence courts when consumer law forbids US forum selection.

Miscellaneous

• Severability preserves these Terms except for any invalid snippet.
• Assignment: you must not assign these Terms except with our consent; we may assign to corporate successors.
• Delay in enforcing a right is not a waiver except by signed writing where required.
• These Terms and the policies they reference are the entire agreement between you and Cartrize about the Services and supersede conflicting earlier statements about the same subject.

Changes

We post updates with a refreshed “Last updated” date for material edits and may send email notice or banner prompts prior to materially different terms going live when practicable so you may stop using optional paid features before renewal impact.

Contact

Send legal questions through our Contact sales workflow and indicate “Legal” in your message subject or body where possible.